There are situations where a visa and/or permission for entry cannot be granted. Here is a basic list of cases where a visa cannot be issued and/or entry into Japan cannot be granted (Please refer to the Immigration Control and Refugee Recognition Act, Chapter II, Section 2, Article 5 – “Denial of Entry”).
Please note, however, that the Consulate-General of Japan will not justify the refusal of an application.
For more information, please contact the Immigration Services Agency of Japan.
- Telephone (from overseas): +81-3-5796-7112 (weekdays, 8:30 AM to 5:15PM, JST)
- Email: info-tokyo@i.moj.go.jp
- Website: https://www.moj.go.jp//isa/consultation/center/index.html

